Smart Notifications
Never miss what matters. Get real-time alerts on WhatsApp, email, and in-app for new reviews, risks, and the events your rules flag—without noise.
- WhatsApp, email & in-app delivery
- Custom alert rules & thresholds
- Daily & weekly digests
- Critical escalations
Implementation
New Review
A new review is posted on your Google Business Profile. The system detects it immediately through real-time sync.
Alert Triggered
Based on your notification preferences, alerts are delivered on the channels you enable—WhatsApp, email, and in-app.
Response Action
You receive the notification instantly and can respond directly from the alert or access the review in your dashboard.
WhatsApp, Email & In-App
Choose where each alert lands: WhatsApp for urgent mobile signal, email for digests and depth, in-app for teams living in the dashboard.
Reach managers and on-call responders where they already work. Time-sensitive review and reputation alerts on WhatsApp, tuned to your rules.
- Urgent review & risk alerts
- Rating threshold alerts
- Custom alert rules
- Fast delivery on mobile
Instant alerts for new reviews and critical issues, plus daily and weekly summaries—ideal for stakeholders who live in their inbox.
- Real-time review alerts
- Daily digest emails
- Weekly summary reports
- Critical alert emails
In-App
Notifications inside the Reputify dashboard—one place for the queue, preferences, and history while your team works the inbox.
- Dashboard notifications
- Notification preferences
- Custom alert rules
- Notification history
Notification Preferences & Customization
Choose what triggers an alert and where it goes—WhatsApp, email, or in-app—so the right people see high-signal events without overload.
Daily & Weekly Digests
Email digests and weekly rollups for reviews, ratings, and responses—plus in-app visibility so operators see the same signal inside Reputify.
Critical Alert System
Receive immediate critical alert emails for urgent issues like negative reviews, rating drops, or customer complaints that need immediate attention.
Custom Alert Rules
Create custom alert rules based on your business needs. Set conditions for when and how you want to be notified about specific review events.
Rating Threshold Alerts
Get notified when ratings drop below your set thresholds or when specific rating milestones are reached. Stay proactive about your reputation.
Performance Metrics
Instant Delivery
99% notification delivery rate within seconds
High Open Rates
Strong engagement across WhatsApp, email, and in-app
Faster Response
2x faster response time with instant alerts
Activate
Perfect for teams that want reputation signal on WhatsApp, email, and in-app—rules and digests that match how you actually operate.
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