WhatsApp Review Request Software

Automate review journeys and follow-ups on WhatsApp—so happy customers get the right nudge at the right time, and your team stays in sync with Google.

  • Automated review-request journeys
  • WhatsApp templates & compliant campaigns
  • Real-time alerts for your team
  • Replies synced with Google Business Profile
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3x
Higher Engagement
90%
Open Rate
2x
Faster Responses

Automation Built for WhatsApp & Google

WhatsApp Connected, Ready to Run

Connect WhatsApp Business with guided setup so automated journeys have a reliable channel—templates, sender identity, and guardrails aligned to how your team already works.

Review-Request Journeys

Trigger the right message after service, delivery, or a great interaction—personalized where it matters, consistent where it counts—so more happy customers leave public reviews.

Smart Alerts for Your Team

Route new reviews, risks, and follow-ups to the people who can act—on WhatsApp, email, or in-app—without manual checking across tabs.

Templates & Campaigns at Scale

Use approved WhatsApp templates for review outreach and re-engagement. Run segmented sends while staying within policy—built for multi-location teams.

One Workflow: Chat & Google

Keep conversations, review responses, and Google Business Profile in sync—so nothing gets lost between WhatsApp and your public reputation.

Visibility Into What Works

See delivery, engagement, and outcome signals for your journeys—so you can tune timing, messaging, and ownership by location or brand.

What Teams See on WhatsApp-Led Journeys

Higher Engagement Rate 3x
Message Open Rate 90%
Faster Response Time 2x

Automate Engagement on WhatsApp

"Automating review follow-ups on WhatsApp changed our rhythm—high open rates, fewer dropped handoffs, and the team finally has one place that ties chat to what shows up on Google."

— Marketing Director at a multi-location retail brand

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Frequently asked questions

Questions about Customer Engagement Automation

Quick answers for teams comparing reputation management, review workflows, and customer intelligence tools.

What is WhatsApp review request software?

WhatsApp review request software lets businesses send approved WhatsApp templates to customers after a purchase or visit, making it easier for customers to leave a Google review.

Does Reputify use approved WhatsApp templates?

Yes. Reputify uses Meta-approved WhatsApp templates for business-initiated messages such as review requests and critical alert notifications.

Can WhatsApp be used for reputation alerts?

On Growth and Scale plans, Reputify can send WhatsApp notifications for built-in Critical Alerts when the business WhatsApp setup and user opt-in are complete.